This Privacy Policy describes how aaaji Casino collects, uses, stores, discloses, and protects personal information provided by players accessing aaaji.org. By using the aaaji platform, you consent to the data practices described in this Policy.
aaaji Casino ("aaaji," "we," "us," or "our") operates the online gaming platform accessible at aaaji.org. We are committed to protecting the personal data of every player who registers and plays on our platform. This Privacy Policy ("Policy") sets out in clear, plain terms what personal information aaaji collects from Filipino players, why we collect it, how we use and protect it, who we share it with, how long we keep it, and what rights you have over your own data.
This Policy applies to all personal data collected through aaaji.org, including data collected during account registration, during gameplay, through deposit and withdrawal transactions, through customer support interactions, and through cookies and similar tracking technologies used on the aaaji website.
By accessing aaaji.org, creating a player account, or using any service offered by aaaji, you acknowledge that you have read and understood this Privacy Policy and you consent to the collection and processing of your personal data as described herein. If you do not consent to the terms of this Policy, you should not use the aaaji platform.
For the purposes of applicable data protection legislation, including the Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 of the Philippines and its implementing rules and regulations, aaaji Casino is the data controller responsible for the personal data of players using aaaji.org.
As data controller, aaaji determines the purposes and means by which your personal data is processed. aaaji is responsible for ensuring that personal data is handled in compliance with all applicable privacy and data protection laws in the Philippines. Where aaaji engages third-party service providers to process data on its behalf, those providers act as data processors under aaaji's instruction and are bound by contractual data protection obligations.
For data-related inquiries, requests, or complaints, you may contact aaaji at: [email protected] (plain text only — not a clickable link) or via live chat at aaaji.org/support.
aaaji collects the following categories of personal data from players. The specific data collected in each category depends on how you interact with the aaaji platform:
| Data Category | Primary Purpose | Mandatory? |
|---|---|---|
| Identity & Contact | Account creation, KYC verification, age verification | Yes |
| Financial | Deposit & withdrawal processing, AML compliance | Yes (for transactions) |
| Gaming Activity | Service delivery, responsible gaming monitoring | Yes (auto-collected) |
| Technical | Security, fraud prevention, platform performance | Yes (auto-collected) |
| Communications | Customer support, dispute resolution | Where applicable |
aaaji collects personal data through the following means:
aaaji uses your personal data for the following purposes:
aaaji processes your personal data on the following legal bases under applicable Philippine data protection law (Republic Act No. 10173 — Data Privacy Act of 2012):
aaaji does not sell your personal data to third parties. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection obligations:
aaaji retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
| Data Type | Retention Period | Basis |
|---|---|---|
| Account & identity data | Duration of account + 5 years after closure | Legal / AML compliance |
| Transaction & financial records | 5 years from transaction date | Legal / tax compliance |
| Gaming activity logs | 3 years from session date | Legitimate interests / dispute resolution |
| Support communications | 3 years from last interaction | Legitimate interests / dispute resolution |
| Technical & log data | 12 months from collection | Security / fraud prevention |
| Marketing consent records | Duration of consent + 2 years | Legal compliance |
Upon expiry of the applicable retention period, aaaji will securely delete or anonymize your personal data in a manner that prevents its reconstruction or re-identification.
aaaji implements a comprehensive range of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:
While aaaji takes all reasonable steps to protect your data, no internet-based transmission or electronic storage system is 100% secure. You are responsible for maintaining the security of your own aaaji account credentials and for notifying aaaji immediately if you suspect unauthorized access to your account.
Under the Philippine Data Privacy Act of 2012 and its implementing rules, you have the following rights in relation to your personal data held by aaaji. To exercise any of these rights, contact aaaji support at [email protected] or via live chat. aaaji will respond to verified data requests within thirty (30) calendar days.
You may request a copy of the personal data aaaji holds about you, together with information about how it is used and shared.
You may request correction of inaccurate or incomplete personal data held about you in your aaaji account records.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to aaaji's legal retention obligations.
You may request a copy of your personal data in a structured, commonly used machine-readable format for transfer to another service provider.
You may object to processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests where your personal circumstances warrant it.
Where processing is based on your consent (e.g., marketing emails), you may withdraw that consent at any time without affecting the lawfulness of prior processing.
aaaji uses cookies and similar tracking technologies on aaaji.org to support platform functionality, improve user experience, and gather analytics data. The following categories of cookies are used:
You can manage cookie preferences through your browser settings. Disabling strictly necessary cookies may impair your ability to use certain features of aaaji.org. Disabling optional cookies will not affect your access to core gaming and account services.
aaaji strictly prohibits access to its platform by individuals under the age of 21. This age restriction is enforced in compliance with PAGCOR's responsible gaming requirements for online casino-style gaming in the Philippines. aaaji does not knowingly collect or process personal data from individuals under 21 years of age.
If aaaji becomes aware that a player account has been created by or on behalf of a person under 21, the account will be immediately suspended, all associated balances will be withheld pending investigation, and any funds that are eligible for return will be refunded via the original payment method. Age verification documentation will be required to resolve the account.
Some of aaaji's service providers — including international game studios and payment technology providers — may process data in countries outside the Philippines. When personal data is transferred to providers in other jurisdictions, aaaji ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that provided by Philippine data protection law. These safeguards may include contractual data protection clauses, standard data processing agreements, and confirmation that recipient jurisdictions have adequate data protection frameworks in place.
aaaji will not transfer your personal data internationally in a manner that circumvents the protections afforded by the Data Privacy Act of 2012 or exposes your data to unauthorized use or disclosure.
aaaji reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform services. When material changes are made to this Policy, aaaji will:
Your continued use of the aaaji platform after the effective date of any revised Privacy Policy constitutes your acknowledgment of and agreement to the updated terms. We encourage you to review this page periodically to stay informed about how aaaji protects your personal data.
For all privacy-related inquiries, data rights requests, complaints, or concerns regarding aaaji's handling of your personal data, please use the following contact channels:
If you are not satisfied with aaaji's response to a privacy complaint, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the regulatory authority responsible for enforcing the Data Privacy Act of 2012.
Every data exchange between your device and aaaji's servers — from login to GCash withdrawal — travels through 256-bit SSL encryption, the same technology securing Philippine online banking.
aaaji does not sell, rent, or otherwise commercialize player data. Your personal information is used only to operate your account, process your transactions, and keep the platform secure — nothing else.
aaaji collects your government ID and personal details for KYC verification only — not for profiling or advertising. Once verified, your documents are stored securely and accessed only for compliance purposes.
Under the Data Privacy Act of 2012, you can access, correct, delete, or export your aaaji data at any time. Submit a request to [email protected] and aaaji will respond within 30 days — no runaround.
aaaji never stores your full Visa or Mastercard number. Card data is tokenized by our certified payment processors — only a secure reference token is kept on file, keeping your card details protected.
aaaji maintains a documented incident response procedure. In the unlikely event of a data breach, affected players and relevant authorities are notified within the legally required timeframes — transparent, accountable, always.
Now you know exactly how aaaji handles your data — securely, transparently, and under Philippine law. Join 500,000+ Filipino players who trust aaaji with their gaming experience.
For players 21 years old and above only. Play responsibly. Gaming involves financial risk.